Job Summary Overview

The position is responsible for managing and promoting a financially viable investment services program (insurance and securities) through managing sales volume and expense control. 

Essential Job Functions

• Ensures staff understanding of programs and solicit support through ongoing promotions. 
• Provides prompt and attentive service to members in developing a financial plan to meet their investment objectives. 
• Conducts financial education workshops for members/SEG groups. 
• Maintains and updates member financial plans to meet changes in marketplace and member's individual goals. 
• Maintains current knowledge of products, regulations, and financial trends.
• Identifying and fulfilling the financial needs of our members by offering suitable investment products and services.
• The main sales related duties include initiative-taking marketing, product recommendation, cross selling products and services, relationship building, event participation, follow up, and service calls. 
• Assures compliance of securities program. 
• Performs other job-related duties as assigned.

Position Required Qualifications

Minimum Education and Experience

Bachelor’s degree (B.A.) or three (3) years’ experience in a financial institution or any related field in Insurance, Investment counseling or any equivalent combination of education and experience. 

Knowledge, Skills, and Abilities

Knowledge of computers and software applications such as Word, Excel, etc. Ability to type 25 words per minute. Ability to read, write, speak, and use proper grammar in English. Ability to read, analyze and interpret technical procedures, financial reports, legal documents, and government regulations. Ability to write business correspondence in response to sensitive inquiries or complaints. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively to members regarding sensitive inquiries or complaints. Ability to speak effectively presenting information to groups of membership, management, and board of directors. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to calculate rates, ratios, and percentages. Ability to forecast financial models and trends. 

Licenses, Training, and Certifications Required

Must qualify and be accepted as a Registered CUSO Agent and have an active insurance license. 

Required Qualifications

Securities license. Certified Financial Planner license.

Hybrid Work Environment and Physical Demands

• Occasionally required to use hands to finger keys accurately when using calculator machines or computer keyboards. 
• Regularly required to sit. 
• Specific vision abilities required by this job include close vision. 
• The noise level in the work environment is moderate. 
• Must be able to travel independently to department and branch locations. 

NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated workspace.

Minimum Education and Experience: Bachelor's degree (B.S.) or equivalent combination of education and experience, plus two (2) years of experience in financial services industry. Series 7 and 66 (or 63/65) and Life and Health licenses required.

Knowledge, Skills, and Abilities: Must have a good understanding of investment products, financial planning concepts, and wealth management strategies. Ability to read, write, and speak in English. Knowledge of financial planning software, CRM systems, and digital transaction platforms. Ability to build trust and rapport with members through various communication channels. Strong analytical and problem-solving skills. Ability to work independently while maintaining strong team relationships.

Licenses, Training, and Certifications Required:

• Current Series 7 and 66 (or 63/65) licenses

• Required state insurance licenses

• Maintain all required continuing education requirements

• FINRA and firm element continuing education completion

• Life and Health license

Preferred Qualifications:

• Experience in credit union investment services

• Experience in an investment call center environment

• Strong technology aptitude with virtual platforms

• Experience with financial planning software

Work Environment and Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands for data entry, and communicate clearly both in person and through digital channels. The employee must be able to multitask in a professional office environment. The noise level in the work environment is usually moderate. Specific vision abilities required by this job include close vision for reviewing financial documents and using computer screens.